The Endeavor Team

Passionate about good food and excellent service

Steve Ritchie

STEVE RITCHIE

Founder and Chief Executive Officer

Steve & his wife Melissa founded Endeavor Restaurant Group in December 2020. Steve serves as the CEO, providing strategic & operational oversight over all functions of the organization. 
Steve brings more than 30 years of restaurant experience to the role, including executive leadership positions in a large-scale public restaurant company and owner of a multi-unit franchise organization. Steve started in the industry in High School where he became an entrepreneur at an early age, owning & operating a local pizzeria. He sold his pizzeria in 1996 to join the fastest growing restaurant company in America, Papa John’s International. Steve spent the next 23 years with Papa Johns in various positions of increasing capacity, most recently serving as President & CEO, where he led operations of over 5000 restaurants in 50 countries around the world.
His story truly encapsulates the American dream, starting as an hourly employee making pizzas at one store to leading a multi-billion-dollar global company with over 120,000 employees. While an executive of the company, Steve also owned and operated Papa Johns franchise locations across four states. Prior to being named CEO, he held the roles of Director of Operations, VP of Global Training & Operational Support, Senior Vice President of Global Operations, Chief Operating Officer & President.

Steve & Melissa currently reside in Prospect, KY and when they are not working to develop people and grow the restaurants, they enjoy spending time with their two beautiful daughters and anxious little Schnoodle named Ferd.

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Melissa Ritchie

Melissa Ritchie

Co-Founder & Project Director

Melissa Ritchie serves as Project Director for Endeavor Restaurant Group leading day to day initiatives for the Endeavor Leadership Team. Melissa spent the last 25 years of her career at Papa John’s, most recently as Sr Director, Menu and Innovation Team leading and developing all new menu items for North America. In 2013 Melissa was recognized with the NRA’s “Menu Masters Award” for her development of Papa John’s Buffalo Chicken Pizza.

Prior to ERG, Melissa has 15 years of Operation experience with Papa John’s, where she began her career at 15 years of age. She started as an in-store team member and worked her way to General Manager over the course of several years. Melissa has also supported Papa Johns development when she worked at QualServ as Project Manager, assisting with new restaurant development and equipment needs. Melissa attended Jefferson Community College’s Business and Administration Management Program.
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Jason Conklin

Director of Operations, Big Bad Breakfast & Waldos Chicken & Beer

Jason joined Endeavor Restaurant Group in 2021, bringing more than 20 years of hospitality experience across multiple sectors.

Jason is a transformative leader who believes in changing lives by unlocking the true potential of his team members. His leadership philosophy revolves around genuine appreciation, fostering a sense of purpose, and standing by his team in both triumphs and challenges. Challenges, for Jason, are not roadblocks but opportunities for innovation and growth, a mindset that has propelled him through the dynamic landscape of the restaurant industry.

A hands-on leader, Jason actively engages in day-to-day operations, emphasizing collective triumph through unity. His commitment goes beyond rhetoric, inspiring a collaborative spirit where everyone contributes their best to achieve shared success. With a resilient mindset and a focus on positive change, Jason Conklin epitomizes leadership that goes beyond tasks, making a lasting impact on both individuals and the team as a whole.

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Ron Nelson

Director of Operations, LouVino

Ron joined Endeavor Restaurant Group in 2023, bringing more than 30 years of hospitality experience with him.

Ron is a high-energy seasoned professional with a rich history in the Hospitality Industry. His illustrious career is marked by a remarkable dedication to serving Guests and nurturing Team members. Ron's expertise shines through his role as a veteran of 40+ restaurant openings, where he seamlessly integrated strategic leadership into every phase of the concept growth process. Notably, Ron has previously served as the Director of Training for multiple companies, fine-tuning his ability to cultivate excellence within teams. His significant contributions also extend to his tenure as the Director of Operations for the Tavern Restaurant Group, showcasing his prowess in overseeing and optimizing operational efficiency.

What sets Ron apart is his unwavering belief in placing people at the forefront. He champions the philosophy that prioritizing individuals ultimately yields consistent, sustainable performance, increased profits, and heightened Guest satisfaction. This people-centric approach has been a cornerstone of his success throughout his career. Beyond the professional arena, Ron is a devoted husband to Julie for 26 years and a proud father of two. His commitment to family life is evident in his enthusiasm for shared moments and active participation in his children's sporting activities. As Ron eagerly embraces the next chapter in his life with the Endeavor Team, his wealth of experience and passion for people promise to be invaluable assets to the company's continued success.

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Tavis Rockwell

Tavis Rockwell

Culinary Director

Tavis Rockwell serves as the Culinary Director of Louvino overseeing all 5 locations in KY, IN and OH, where he specializes in reinvented Southern-inspired small plates. A Midwest native, Rockwell’s love for cooking started during childhood when he would watch countless cooking shows and help his grandparents manage their small farm. From landing his first Sous Chef position at the age of 22 to now being an established Chef in the Louisville dining scene, Rockwell brings original flair and a knack for creativity in his role at Louvino.

Tavis completed his Culinary Arts degree from Sullivan University and went to work in a variety of Louisville’s favorite restaurants; Jack Fry’s, Corbett’s, and Equus & Jacks Lounge. He joined Louvino when it opened in 2014 and developed the menu since its inception. Notable achievements include cooking at the James Beard House event in New York, NY and featuring in national and local publications.
Tavis has earned Louvino numerous accolades including “The Souths Best Brunches” by Southern Living, “Best New Restaurant” by Louisville Magazine and “Best Wine Bar in every state” by Buzzfeed. In 2014 Rockwell was recognized by Louisville Forum as one of the top local Chefs under age 30.

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Kelly Rains

Kelly Rains

Creative Marketing Director

As Creative Marketing Director for Endeavor Restaurant Group, Kelly brings her unique blend of artistic vision and business sense to all company marketing and promotional efforts. Inspiring her team with fresh ideas and hands on innovation for both small-scale and large-scale projects, Kelly pulls through marketing strategies and imaginative brand design for all Louvino restaurants and current Endeavor Restaurant Group expansion.

Prior to ERG, Kelly was the first General Manager of Uptown Art, a local painting and wine studio in the Highlands area of Louisville, KY. Kelly also holds a degree in Painting and Drawing from Lamar School of Art at University of Georgia.
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Alaina Hatfield

Alaina Hatfield

HR Administrator

Alaina Hatfield serves as the Human Resources Administrator for Endeavor Restaurant Group. Prior to joining Endeavor, Alaina served as Manager Indianapolis Marriott, Manager at Stacked Pickle and Assistant Manager at Louvino with 17 years of Restaurant industry experience. Alaina also holds a Bachelor’s degree from Purdue University.

While working at Louvino, Alaina pursued an interest in wine, facilitated by her vast wine exposure at Louvino. She earned her Level 1 Introductory certification with the Court of Masters and is now pursuing the Certified Specialist of Wine certification. For fun, she and Gracie Peter began a podcast called “Better with Wine” where they help listeners simplify the complexities of wine, so they can make informed purchases in restaurants and retail stores.

Alaina and husband, Bennett, reside in Louisville, KY with their first son, Ellis, their Australian Shepherd mix, Hazel, and two cats, Margot & Leo as their non-human children.

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GDPR and Privacy Policy

European Union GDPR (General Data Protection Regulations)

The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.

Who does the information GDPR apply to?

Data subjects, being all visitors and users of any website who are members of the European Union, and therefore who submit personal data. [replace name]  is the data processor and data controller of this site. You can find out more about this law here.

Privacy Policy

Effective from 25th May, 2018

This Privacy Policy sets out how we use and protect information that you may provide when you use this website.  Your privacy is protected and important to us. If you provide identifiable personal information it will only be used to help us fulfil your project requirements.

[replace name]  is the company who collects any personal data submitted through [replace url] 

We may update this policy periodically, please check this page to ensure that you are in agreement with any changes.

What We Collect

Personal information, basically any data that can be used to identify or contact you is collected so we can service your requirements.  This could include your name, business name, address details, email, telephone numbers, or information pertaining to your exhibition stand requirements. You may also at times be asked to leave a message about your enquiry or project brief. Websites also collect your IP address through the use of Cookies (find out more about cookies below).

If you opted-in to our mailing list, you may receive occasional emails on important updates or service information. You have the right to opt-out or and have any personal details removed at any time, please email [replace email address]

What We Do With The Information We Collect

Information is saved until the enquiry is dealt with, and then archived with the project or on cloud based systems if you are an ongoing client. We also retain your contact details and information in the emails you have sent, but you can request to have your personal details deleted at any time.

We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so. We may use your personal information to send you relevant information about services we offer, or information you need as part of the services we offer.

Data Security

In our continued commitment to ensuring that your information is secure and to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.

  • Data is stored on a secure cloud-based server or on a secure, password protected computer with limited user access.
  • Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.
  • We have procedures including 2FA, passwords, restricted access and other security features in place to keep your data secure once we receive it.
  • [replace name]  will NEVER pass on your personal data to third parties without first getting your explicit consent.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
  • If you have previously opted-in to a mailing list, or provided other information, you can find out what information we hold, and ask us to remove or not to use any of it, by writing to, or emailing [replace email address]
  • You may request details of personal information which we hold about you.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to, or email us as soon as possible at [replace email address]  We will promptly correct any information.

Google Analytics

User and Event Data Retention

User-level and event-level data associated with Google Analytics cookies is retained for 14 months and then automatically deleted.

IP Anonymization

I have implemented IP Anonymization, simply put, the last three digits of your IP address are set to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never retained, or written to disk.

Cookies

This site also uses Cookies, find out more or manage them here.